Contact us
Need to get in touch?
We’re here to help. You can:
- call us
- write to us – by email, or letter
Because we’ve taken on lots of companies over the years, we’ve got quite a few phone numbers and addresses. The contact information you need depends on whether you bought your policy from Sun Life Financial of Canada directly or from one of the companies we now own.
Who did you buy your policy from?
- Sun Life Financial of Canada
Call us on 0345 072 0223 if you're calling from the UK or +44 1256 841 414 if you're calling from anywhere else. We're here from Monday to Friday, 8am-6pm
Email us at customerservice@uksloc.co.uk
Please remember that any personal data you send to us by email is not completely secure and is at your own risk.
Write to us at Sun Life Financial of Canada, PO Box 7019, Basingstoke, RG24 4LYOr if we're already paying your pension (annuity)
Call us on 0345 345 9492 if you're calling from the UK or (+44) 121 415 0214 if you're calling from anywhere else. We're here from Monday to Friday, 8.30am-5.30pm Email us at enquiries@annuities.sloc.co.uk
Please remember that any personal data you send to us by email is not completely secure and is at your own risk. Write to us at Sun Life Financial of Canada, Annuities Department, Sutherland House, Russell Way, Crawley RH10 1UH
- Someone else
- I am an i2Live customer
- Call us on 0345 642 4444 if you're calling from the UK or +44 1256 656 472 if you're calling from anywhere else. We're here from Monday to Friday, 8am-6pm Email us at i2live@uksloc.co.ukPlease remember that any personal data you send to us by email is not completely secure and is at your own risk. Write to us at at i2Live, Sun Life Financial of Canada, PO Box 6904, Basingstoke RG24 4TD.