We’re changing our name

In April 2023 Phoenix Group bought Sun Life Assurance Company of Canada (U.K.) Limited. At the end of November 2024 Sun Life Assurance Company of Canada (U.K.) Limited will be renamed Phoenix Life CA Limited. The letters ‘CA’ in our new name indicate our Canadian heritage.

We’ll be writing to all our customers in the next few weeks to explain the name change and the key things customers need to know.  Rest assured, there will be no change to policy/plan numbers, benefits or terms and conditions because of the name change. There will be no change to the level of service we provide or to the way we administer plans/policies. Any payments you receive will continue as normal.

What will be different?

Not much will change but from December onwards you’ll notice some changes to the look and feel of our letters and how we answer the phone. If you visit www.sloc.co.uk after December we will automatically redirect you to www.phoenixlife.co.uk which will include all the information you need.

Haven’t received a letter?

If you don’t receive a letter from us explaining the change of name by the end of November 2024 or have any other questions, please call us.