How do I cash in my policy?

To cash in – or ‘surrender’ – your policy, get in touch with us.

To keep you safe from identity theft and fraud, we might need to do a few quick checks when you get in touch about your policy. This helps us make sure we’re talking to you, and not someone pretending to be you. Find out more about what we’re doing to keep your identity safe.

Cashing in your policy is a big decision. If you cash in early, you might get less than you paid in, or lose the other benefits that come with your policy. You might also have to pay a charge.

We’d also encourage you talk to a financial adviser before you make any decisions. To find one, go to They’ll probably charge you for their time.