Useful contacts
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Legal & General as our pension annuity partner, we do not own the products and services offered on the site. Sun Life Financial of Canada disclaims any and all responsibility for the content, accessibility and privacy policies used on this site. Please review applicable privacy and security policies and terms and conditions for the site.
Financial advisers/planners
Find a financial adviser in your area
Customers in the UK unbiased.co.uk or vouchedfor.co.uk
Customers in the Republic of Ireland ccpc.ie/consumers
Financial Conduct Authority
Financial services industry regulator
fca.org.uk
Financial Ombudsman Service
Independent public body to resolve disputes between consumers and businesses
Consumer helpline: 0800 023 4567
From overseas: +44 20 7964 0500
financial-ombudsman.org.uk
Gov.uk
Certificates, register offices, changes of name or gender
Birth certificates, registering a death, marriage, family history and correcting certificates
gov.uk/browse/births-deaths-marriages
Lasting power of attorney, being in care and your financial affairs
Includes dealing with benefits, taxes and leaving care
gov.uk/power-of-attorney and www.gov.uk/become-deputy
HM Revenue & Customs (HMRC)
Income tax enquiries: 0300 200 3300
From overseas: +44 135 535 9022
hmrc.gov.uk
Legal & General
Our annuity partner
legalandgeneral.com/sun-life-financial-of-canada
MoneyHelper
MoneyHelper Advice Line: 0800 138 777
Typetalk: 1800 1 0800 915 4622
moneyhelper.org.uk
Pension Wise
To help those aged over 50 make sense of their pension options.
Appointment line: 0800 138 3944
From overseas: +44 20 3733 3495
pensionwise.gov.uk/en
Power of attorney
Find up-to-date information on appointing and registering a power of attorney
ageuk.org.uk/money-matters/legal-issues/powers-of-attorney/power-of-attorney/
and
What happens if you do not have a power of attorney when someone loses capacity
ageuk.org.uk/information-advice/money-legal/legal-issues/power-of-attorney/what-happens-if-you-dont-have-a-power-of-attorney/
Prudential Regulation Authority
Financial services industry regulator
bankofengland.co.uk/pra/pages/default.aspx
The Pensions Advisory Service
For general pension queries and leaflets
Pensions Helpline: 0800 011 3797
pensionsadvisoryservice.org.uk
Free annuity planner
pensionsadvisoryservice.org.uk/my-pension/online-tools
The Pension Tracing Service
To trace pensions you’ve lost track of
Helpline: 0800 731 0193
gov.uk/find-lost-pension