Useful contacts

Sun Life Financial of Canada


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Financial advisers/planners
Find a financial adviser in your area
Customers in the UK or
Customers in the Republic of Ireland

Financial Conduct Authority
Financial services industry regulator

Financial Ombudsman Service
Independent public body to resolve disputes between consumers and businesses
Consumer helpline: 0800 023 4567
From overseas: +44 20 7964 0500
Certificates, register offices, changes of name or gender
Birth certificates, registering a death, marriage, family history and correcting certificates
Lasting power of attorney, being in care and your financial affairs
Includes dealing with benefits, taxes and leaving care and

HM Revenue & Customs (HMRC)
Income tax enquiries: 0300 200 3300
From overseas: +44 135 535 9022

Legal & General
Our annuity partner

MoneyHelper Advice Line: 0800 138 777
Typetalk: 1800 1 0800 915 4622

Pension Wise
To help those aged over 50 make sense of their pension options.
Appointment line: 0800 138 3944
From overseas: +44 20 3733 3495

Power of attorney
Find up-to-date information on appointing and registering a power of attorney
What happens if you do not have a power of attorney when someone loses capacity

Prudential Regulation Authority
Financial services industry regulator

The Pensions Advisory Service
For general pension queries and leaflets
Pensions Helpline: 0800 011 3797
Free annuity planner

The Pension Tracing Service
To trace pensions you’ve lost track of
Helpline: 0800 731 0193