What happens when my policy matures?

We’ll write to you when your policy is about to mature. We’ll:

  • Confirm the date your policy will mature.
  • Give you an estimate for how much your policy is worth.
  • Explain how we’ll send you any payments.
  • Tell you if there’s anything you need to do.

The options you’ve got will depend on the type of policy you’ve got. You’ll find more information in the policy documents you were sent when you took out your policy. We’ve also put together a short Q&A to get you thinking. You can also get in touch with any questions.

To keep you safe from identity theft and fraud, we might need to do a few quick checks when you get in touch about your policy. This helps us make sure we’re talking to you, and not someone pretending to be you. Find out more about what we’re doing to keep your identity safe.